Chinese e-commerce sites are running low on medical masks

Chinese e-commerce sites are running out of medical masks and hand sanitizer amid the coronavirus outbreak as global cases near 1,000

  •, Alibaba and other top Chinese e-commerce sites are reportedly running low on face masks as well as other medical supplies amid the outbreak 
  • Online retailer Taobao said it was ‘urgently restocking’ masks via Chinese social media 
  • Factory workers have been called back to make more masks over the Chinese New Year holiday  
  • Taiwan has frozen exports of face masks after one case of coronavirus was reported there 
  • The new coronavirus that’s killed 26 in China and spread around the globe can be transmitted through saliva 
  • But the CDC says that hand-washing is better protection than masks  

Top Chinese online retailers are running out of face masks and other medical supplies amid the growing coronavirus outbreak that’s killed 26 in China and infected people in 10 other countries. 

Although they’ve promised to donate supplies to the government in the face of the outbreak that’s sickened more than 900 people in China, sites like Alibabab, its subsidiary Taobao and are running out of medical goods for citizens. 

Taobao sold 80 million face masks in just two days this week, according to The Financial Times. 

Meanwhile, factories that make the masks have asked their employees to come back to work despite the New Year holiday in an effort to ramp up production of the urgently needed products. 

Top online retailers in China, such as Alibaba and, are running out of face masks and hand sanitizer amid the coronavirus outbreak. Factory workers have been called back to manufacturing plants over the Lunar New Year holiday to attempt to re-stock supplies. Pictured: a mother and child in Hong Kong worship while wearing face masks 

Taobao told customers via China’s social media network, Weibo, that ‘across the nation we are urgently restocking,’ the Financial Times reported. 

‘Many face-mask merchants are working overtime at full speed to increase production.’ lists ‘insufficient stock’ for Purell hand sanitizer. The site also sold more than 126 million masks between January 19 and 22. 

The site also saw spikes in orders for thermometers, cold medications and goggles. 

It warned customers that there may be temporary shortages, but that customers shouldn’t worry, as these products would soon be restocked, according to Chinese site, Tech Web. 

In an effort to protect the company’s facilities and the health of delivery workers, it is ‘equipping distribution sites, vehicles and personnel with emergency supplies, issuing thermometers, masks, disinfectants, regular temperature monitoring every day, etc.,’ says the statement posted to Tech Web. 

Many worried that the surge in demand would allow companies to hike prices for medical supplies like masks. is among the companies reassuring customers that it is placing a freeze prices for masks and similar products. 

But a pricing freeze does little good when the supplies aren’t avaialable for purchase at any price. 

More than 900 people worldwide have coronavirus, and governments and citizens are racing to stem its spread as it reaches 10 countries outside China 

Now, pharmacies and stores in neighboring countries, including Thailand and Japan are facing similar shortages. 

Macau, where there is one confirmed case of the new coronavirus, has limited mask purchases to 10 per person for residents, the Straits Times reported.  

A spokesperson for 3M, one of the top medical mask brands, told the Financial Times that its products are sold out on many of China’s top online retail platforms, but promised that production will continue during the holiday. 

While some global citizens on Twitter have claimed to send and donate face masks to China, some nations are clamping down on their own resources as the brace for widening outbreaks. 

Taiwan, where one cases of coronavirus has been confirmed, said it would freeze all exports of face masks for a month in an effort to bolster to protect its own citizens. 

But US officials advise that the best protection against the coronavirus – besides steering clear of Wuhan and sick people – is simpler than a mask. 

The Centers for Disease Control and Prevention advise diligent hand-washing as the best hygiene practice for preventing the transmission of the coronavirus. 

Face masks may, however, may have some limited benefit for keeping the virus from spreading through saliva, as its now known to do. 


It emerged today that the deadly new virus spreading across Asia is far more contagious than previously thought and someone who is infected can spread it with just a simple cough or a sneeze, scientists say.

Eighteen people with the virus are now confirmed to have died and more than 600 have been infected in at least 10 countries. But experts predict the true number of people with the disease could be as many as 10,000 as they warn it may kill as many as two in 100 cases.  Here’s what we know so far:

What is the Wuhan coronavirus? 

A coronavirus is a type of virus which can cause illness in animals and people. It is an RNA virus (RNA is a type of genetic material called ribonucleic acid), which means it breaks into cells inside the host of the virus and uses them to reproduce itself.

This coronavirus from Wuhan is one which has never been seen before this outbreak. It is currently named 2019-nCoV, and does not have a more detailed name because so little is known about it.

Dr Helena Maier, from the Pirbright Institute, said: ‘Coronaviruses are a family of viruses that infect a wide range of different species including humans, cattle, pigs, chickens, dogs, cats and wild animals. 

‘Until this new coronavirus was identified, there were only six different coronaviruses known to infect humans. Four of these cause a mild common cold-type illness, but since 2002 there has been the emergence of two new coronaviruses that can infect humans and result in more severe disease (Severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS) coronaviruses). 

‘Coronaviruses are known to be able to occasionally jump from one species to another and that is what happened in the case of SARS, MERS and the new coronavirus. The animal origin of the new coronavirus is not yet known.’ 

The first human cases were publicly reported from the Chinese city of Wuhan, where approximately 11million people live, three weeks ago after medics first started seeing cases in December.

By January 8, 59 suspected cases had been reported and seven people were in critical condition. Tests were developed for the new virus and recorded cases started to surge.

The first person died that week and, by January 16, two were dead and 41 cases were confirmed. The next day, scientists predicted that 1,700 people had become infected, possibly up to 4,500.

Today, just one week later, there have been more than 600 confirmed cases and those same scientists estimate that some 4,000 – possibly 9,700 – were infected in Wuhan alone. There are now 10 countries with confirmed cases and 18 people have died. 

Where does the virus come from?

Nobody knows for sure. Coronaviruses in general tend to originate in animals – the similar SARS and MERS viruses are believed to have originated in civet cats and camels, respectively.

The first cases of the virus in Wuhan came from people visiting or working in a live animal market in the city, which has since been closed down for investigation.

Although the market is officially a seafood market, other dead and living animals weere being sold there, including wolf cubs, salamanders, snakes, peacocks, porcupines and camel meat.

Bats are a prime suspect – researchers at the Chinese Academy of Sciences said in a recent statement: ‘The Wuhan coronavirus’ natural host could be bats… but between bats and humans there may be an unknown intermediate.’

And another scientific journal article has suggested the virus first infected snakes, which may then have transmitted it to people at the market in Wuhan.

Peking University researchers analysed the genes of the coronavirus and said they most closely matched viruses which are known to affect snakes. They said: ‘Results derived from our evolutionary analysis suggest for the first time that snake is the most probable wildlife animal reservoir for the 2019-nCoV,’ in the Journal of Medical Virology.

So far the fatalities are quite low. Why are health experts so worried about it? 

Experts say the international community is concerned about the virus because so little is known about it and it appears to be spreading quickly.

It is similar to SARS, which infected 8,000 people and killed nearly 800 in an outbreak in Asia in 2003, in that it is a type of coronavirus which infects humans’ lungs.

Another reason for concern is that nobody has any immunity to the virus because they’ve never encountered it before. This means it may be able to cause more damage than viruses we come across often, like the flu or common cold.

Speaking at a briefing yesterday, Oxford University professor, Dr Peter Horby, said: ‘Novel viruses can spread much faster through the population than viruses which circulate all the time because we have no immunity to them.

‘Most seasonal flu viruses have a case fatality rate of less than 1 in 1,000 people. Here we’re talking about a virus where we don’t understand fully the severity spectrum but it’s possible the case fatality rate could be as high as two per cent.’

If the death rate is truly two per cent, that means two out of every 100 patients who get it will die. 

‘My feeling is it’s lower,’ Dr Horby added. ‘We’re probably missing this iceberg of milder cases. But that’s the current circumstance we’re in.

‘Two per cent case fatality rate is comparable to the Spanish Flu pandemic in 1918 so it is a significant concern globally.’

How does the virus spread?

Information has emerged today, Thursday, suggesting that the illness may spread between people just through coughs and sneezes, making it an extremely contagious infection.

It is believed to travel in the saliva and therefore close contact, kissing and sharing cutlery or utensils are risky. Because it infects the lungs, it is also likely present in droplets people cough up which, when inhaled, can infect the next person.

Originally, people were thought to be catching it from a live animal market in Wuhan city. But cases soon began to emerge in people who had never been there, which forced medics to realise it was spreading from person to person.

There is now evidence that it can spread third hand – to someone from a person who caught it from another person.

What does the virus do to you? What are the symptoms?

Once someone has caught the virus it may take between two and 14 days for them to show any symptoms.

If and when they do, typical signs include a runny nose, a cough, sore throat and a fever (high temperature). The vast majority of patients – at least 97 per cent, based on available data – will recover from these without any issues or medical help.

In a small group of patients, who seem mainly to be the elderly or those with long-term illnesses, it can lead to pneumonia. Pneumonia is an infection in which the insides of the lungs swell up and fill with fluid. It makes it increasingly difficult to breathe and, if left untreated, can be fatal and suffocate people. 

What have genetic tests revealed about the virus? 

Scientists in China have recorded the genetic sequences of around 19 strains of the virus and released them to experts working around the world. 

This allows others to study them, develop tests and potentially look into treating the illness they cause.   

Examinations have revealed the coronavirus did not change much – changing is known as mutating – much during the early stages of its spread.

However, the director-general of China’s Center for Disease Control and Prevention, Gao Fu, yesterday said the virus was mutating and adapting as it spread through people.

This means efforts to study the virus and to potentially control it may be made extra difficult because the virus might look different every time scientists analyse it.   

More study may be able to reveal whether the virus first infected a small number of people then change and spread from them, or whether there were various versions of the virus coming from animals which have developed separately.

How dangerous is the virus?  

The virus has so far killed 18 people out of a total of at least 600 officially confirmed cases – a death rate of around three per cent. This is a higher death rate than the Spanish Flu outbreak which, in 1918, went on to kill around 50million people.

However, experts say the true number of patients is likely considerably higher. Imperial College London researchers estimate that there were 4,000 (up to 9,700) cases in Wuhan city alone up to January 18 – officially there have only been 444 there to date. If cases are in fact 100 times more common than the official figures, the death rate may be considerably lower.

Experts say it is likely only the most seriously ill patients are seeking help and are therefore recorded – the vast majority will have only mild, cold-like symptoms. For those whose conditions do become more severe, there is a risk of developing pneumonia which can destroy the lungs and kill you.  

Can the virus be cured? 

The Wuhan coronavirus cannot currently be cured and it is proving difficult to contain.

Antibiotics do not work against viruses, so they are out of the question. Antiviral drugs can, but the process of understanding a virus then developing and producing drugs to treat it would take years and huge amounts of money.

No vaccine exists for the coronavirus yet and it’s not likely one will be developed in time to be of any use in this outbreak, for similar reasons to the above.

The National Institutes of Health in the US, and Baylor University in Waco, Texas, say they are working on a vaccine based on what they know about coronaviruses in general, using information from the SARS outbreak. But this may take a year or more to develop, according to Pharmaceutical Technology.

Currently, governments and health authorities are working to contain the virus and to care for patients who are sick and stop them infecting other people.

People who catch the illness are being quarantined in hospitals, where their symptoms can be treated and they will be away from the uninfected public.

And airports around the world are putting in place screening measures such as having doctors on-site, taking people’s temperatures to check for fevers and using thermal screening to spot those who might be ill (infection causes a raised temperature).

However, it can take weeks for symptoms to appear, so there is only a small likelihood that patients will be spotted up in an airport.

Is this outbreak an epidemic or a pandemic?   

The outbreak has not officially been confirmed as either an epidemic or a pandemic yet. This is likely because, despite the global concern, the number of people who have been confirmed to be infected is still relatively low.

A pandemic is defined by the World Health Organization as the ‘worldwide spread of a new disease’.

An epidemic is when a disease takes hold of a smaller community, such as a single country, region or continent.

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