Calls keep soaring at crisis hotlines: ‘It spiked and hasn’t stopped’

Since 2016, Mark Trainer has worked as a counselor for Crisis Text Line, a national nonprofit organization that provides a free mental health texting service for people in crisis. On any given day, he talks with texters about a “very wide swath of challenges,” including struggles with school and relationships with their family or peers. But in March, the tone […]
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